Richmond Hill Hospital
Mackenzie Health
10 Trench Street, Richmond Hill, L4C 4Z3
Emergency department
Last month’s averages, August 2026. All ER waits
| Measure | This hospital | Ontario average |
|---|---|---|
| To see a doctorAverage from triage or registration to a doctor. | 48 min | 2 hr 6 min |
| In the ER, low urgency, sent homeTarget 4 hours. | 1 hr 54 min | 3 hr 12 min |
| In the ER, high urgency, sent homeTarget 8 hours. | 3 hr 12 min | 4 hr 48 min |
| In the ER before admissionTarget 8 hours. | 27 hr 36 min | 18 hr 30 min |
Common surgeries
| Surgery | Days to see surgeon | Days to surgery | Total days | Ontario average | Last 12 months |
|---|---|---|---|---|---|
| Kidney stone removalApr to Jun 2026 and Aug 2026 | 46 | 67 | 113 | 79 | No 12-month trend |
| Breast cancer surgery | 27 | 36 | 63 | 44 | No 12-month trend |
- Kidney stone removalApr to Jun 2026 and Aug 2026See surgeon 46 · Surgery 67 · Ontario 79113 days
- Breast cancer surgerySee surgeon 27 · Surgery 36 · Ontario 4463 days
Scans
Other surgeries
| Surgery | Days to see surgeon | Days to surgery | Total days | Ontario average | Last 12 months |
|---|---|---|---|---|---|
| Anorectal proceduresApr to Jun 2026 | 74 | 46 | 120 | 167 | No 12-month trend |
| Arm (humerus)Apr 2025 to Mar 2026 | 14 | 47 | 61 | 123 | No 12-month trend |
| Bladder (benign, all types, urologic)Apr 2025 to Mar 2026 and Oct 2025 to Mar 2026 | 61 | 56 | 117 | 181 | No 12-month trend |
| Bladder (benign, all types)Apr to Jun 2026 and Aug 2026 | 37 | 68 | 105 | 125 | No 12-month trend |
| Digestive systems (all types) | 39 | 50 | 89 | 116 | ↓ 23 |
| Hernia (all types) | 34 | 57 | 91 | 154 | ↓ 20 |
| Kidney/renal pelvis/ureter (all types) | 54 | 62 | 116 | 77 | ↑ 27 |
| Knee (all types) | 32 | 61 | 93 | 193 | ↑ 1 |
| Nose and sinusApr to Jun 2026 | 103 | 92 | 195 | 207 | No 12-month trend |
| Palmar fascia excision for Dupuytren’s diseaseOct 2025 to Mar 2026 | 93 | 47 | 140 | 176 | No 12-month trend |
| Partial excision of prostateApr to Jun 2026 and Aug 2026 | 61 | 94 | 155 | 124 | No 12-month trend |
| PenileApr to Jun 2026 | 91 | 71 | 162 | 182 | No 12-month trend |
| Tunica vaginalisApr 2025 to Mar 2026 and Oct 2025 to Mar 2026 | 108 | 97 | 205 | 179 | No 12-month trend |
| Uterine (benign) excluding prolapse (all types) | 92 | 70 | 162 | 194 | ↑ 32 |
- Anorectal proceduresApr to Jun 2026See surgeon 74 · Surgery 46 · Ontario 167120 days
- Arm (humerus)Apr 2025 to Mar 2026See surgeon 14 · Surgery 47 · Ontario 12361 days
- Bladder (benign, all types, urologic)Apr 2025 to Mar 2026 and Oct 2025 to Mar 2026See surgeon 61 · Surgery 56 · Ontario 181117 days
- Bladder (benign, all types)Apr to Jun 2026 and Aug 2026See surgeon 37 · Surgery 68 · Ontario 125105 days
- Digestive systems (all types)See surgeon 39 · Surgery 50 · Ontario 11689 days23 days shorter than in Sep 2025
- Hernia (all types)See surgeon 34 · Surgery 57 · Ontario 15491 days20 days shorter than in Sep 2025
- Kidney/renal pelvis/ureter (all types)See surgeon 54 · Surgery 62 · Ontario 77116 days27 days longer than in Sep 2025
- Knee (all types)See surgeon 32 · Surgery 61 · Ontario 19393 days1 day longer than in Sep 2025
- Nose and sinusApr to Jun 2026See surgeon 103 · Surgery 92 · Ontario 207195 days
- Palmar fascia excision for Dupuytren’s diseaseOct 2025 to Mar 2026See surgeon 93 · Surgery 47 · Ontario 176140 days
- Partial excision of prostateApr to Jun 2026 and Aug 2026See surgeon 61 · Surgery 94 · Ontario 124155 days
- PenileApr to Jun 2026See surgeon 91 · Surgery 71 · Ontario 182162 days
- Tunica vaginalisApr 2025 to Mar 2026 and Oct 2025 to Mar 2026See surgeon 108 · Surgery 97 · Ontario 179205 days
- Uterine (benign) excluding prolapse (all types)See surgeon 92 · Surgery 70 · Ontario 194162 days32 days longer than in Sep 2025